IDOWU SAMUEL

Retail Banker, Financial Transaction Officer with 2+years of experiencein Retail banking, financial management, Administration, customer relationship management, Teaching,and sales . Seasoned Financial Transaction Officer, Administrator,Retail Banker  known for meeting targets, breaking down strategic problems, and investigating data to provide insights and recommendations, adept at managing account records and bookkeeping,  account receivables, budgeting, etc. A positive team player, a fast learner, seeking career opportunities in sales/ Marketing , Finance, Management, and Investments. A proven contributor, target oriented and committed invididual with a drive of excellence who aligns his goals in-job goals with achieving the organization's objectives, Analytical, and willing to take up responsibilities.

Zenith Bank Plc –Retail banker/ Marketer​| April2022 – Till Date|

● Liability and Income Generation Analysis and Credit Presentation

● Relationship Management

● Understanding and Selling of Bank's Products and Services

● Achieve growth within the Key performance indicators; liability and risk asset generation, account opening,

● income generation, and e-banking product offering.

● Evaluate credit worthiness of customers by processing loan applications and documentation

● Monitor active loans and enforce collection and recoveries.

● Ensure the achievement of all budget parameters.

● Develop referral networks and cross-sell products and services.

● Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.

● Actively seek out new sales opportunities through cold calling, networking and referrals.

● Ensure resolution of complaints to maximize satisfaction and boost customer service experience.

● Achieve a healthy portfolio and deposit mix.

● Execute marketing strategy and develop marketing campaigns.

● Ensures compliance with all internal policies and regulatory guidelines

● Implement risk management operations to monitor and review the bank’s compliance level

● Ensure fraud and operational loss deduction targets are met.

● Processed Form A, Initiated treasury transaction and deals on Fixed Income processing platform

● Took courses in International Trade, AML/CFT Banking operations, Customer Service Management, Emotional intelligence, Leadership skills, Treasury products and operations, Trade operations, Financial Statements analysis, as well as internal and external dispute resolution

Bachelor degree in Educational Management.

university of Ilorin