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Hauwa Mustapha

Hauwa Mustapha

Customer service executive

Customer Service / Support

Ungogo, Ungogo

Social

About Hauwa Mustapha:

Resolving customer query, request and complaint by trouble shooting through 
appropriate channels via 180 using Avaya (CRM tool) - Upselling and cross selling.
-Maintaining business profit objectives, and analyzing future trends -Educating 
customers on services and solutions to adopt.

Experience

I have 3 years experience in customer service and a professional certification in customer service management 

Education

EDUCATION/QUALIFICATION CERTIFICATE
JANUARY 2022
CUSTOMER RELATIONSHIP MANAGEMENT, IIMBX INDIA INSTITUTE OF 
MANAGEMENT BANGZLORE.
MARCH 2016
BS.C CHEMISTRY, BAYERO UNIVERSITY KANO
3
rd Class Holder.
December 2011
SENIOR SECONDARY SCHOOL CERTIFICATE, AHMADIYYA COLLEGE KANO
APRIL 2005

PRIMARY SCHOOL LEAVING CERTIFICATE, TRIUMP PRIMARY SCHOOL KANO

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