About George Emenogu:
I am Emenogu George Emeka, a versatile Information Technology Management (ITM) practitioner looking to build a career in the information management field with a view to making use of my technical expertise and proficiencies to meet organizational needs.
As an ITM professional, I specialize in the conduct of ITM audits and service provision to
review existing computer hardware and software requirements, meet critical technical support and to develop troubleshooting guidelines for IT systems that ensure the safety of internal and external organizational data and company assets to manage transformation change.
I also possess skills in use of canva, Adobe suits, office suits, fly design, certificate design, and video editing.
Experience
IT and Communications Associate Widows and Orphans Empowerment Organization (WEWE)
Feb 2022 to Sept 2022
- Provide technicalsupport for usersregarding network connectivity, printers, hardware/software troubleshooting and repairs etc.
- Oversee the upkeep and maintenance of printers and IT equipmenton a day-to-day basis for the Abuja, ensuring proper workflowfor 20+ employees.
- Oversee team action item logs weeklyto increase accountability for troubleshooting response to follow-up on generated tasks.
- Monitor and control the IT processto maintain and analyze all operational changesfor updated systeminstallations
- Support the IT maintenance and fixing of hardware, softwareand other systems.
- Support the IT unit in software updates, backups when requested. Writing articles, reportsas well as managing theirsocial media platforms.
- Video and picture editing,Flyer designs, Certificate designs, use of google form, Prezi for PowerPoint presentations, updating socialmedia platforms (intagram, twitter), proofreading, cloud backup, and software installation.
IT and Communications intern Youth Alive Foundation (YAF)
Sept 2019 to Sept 2020
- Provided technicalsupport for users remotely and in personregarding network connectivity, printers, hardware/software etc
- Oversaw the upkeep and maintenance of printers and IT equipment on a day-to-day basis for the Abuja office ensuringproper workflow for 15+ employees
- Oversaw team action item logs weekly to increase accountability for troubleshooting response to follow-up on generated tasks
- Monitored and controlled the IT process to maintain and analyze all operational changes for updated system installations
- Supported the IT maintenance and fixing of hardware, softwareand other systemsAssisted in troubleshoot with equipment printers, computers.
IT intern
PACT Nigeria Abuja Nigeria
July to Sept 2015
- Supported the IT maintenance of hardware, softwareand other systems
- Assisted in troubleshoot with equipment such as printers,computers, and servers Supported the IT unit in software updates.
- Documentation of systems’ allocation and retrieval.
- Set up meeting room for digital conferences Installed,APs for direct LAN connections Conducted routine check of networkspeed.
Library Officer
Babcock University Ilishan Remo Ogun state
Oct to Nov 2016
- Head count on individuals in the libraryCataloguing and classification of library books
- Managing sign in and sign out of library books by clients as well as Book binding
- Managing cataloguing.
IT intern
PACT Nigeria Abuja Nigeria
May to Aug 2017
- Increased work flow, accuracy of ticket data by creating a script for the proprietary help desk ticket system.
- Coordinated,facilitated the installations of wireless accesspoints resulting in all staff members for reliable internet connection.
- Managed inboundand outbound IT inventory, which resulted in savings monthly.
- Gathered IT requirements from external, internal sources to identifyedits, changes and updates necessary to streamline data collection
- Supported the IT maintenance of hardware, software and other systems.
- Assisted in troubleshoot with equipment such as printers,computers, and servers.
- Supported the IT unit in software updates,backups when requested.
- Documentation of internal and external requisitions of items. Documentation of systems’ allocation and retrieval.
- Set up meeting room for digitalconferences. Installed APs for direct LAN connections.
- Conducted routine check of network speed
Education
Bachelor of science (B.sc) Information Resources Management
September 2020
Babcock University Ilishan Remo Ogun state Nigeria
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