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Folakemi Oyedokun

Folakemi Oyedokun

Administrative/ Operation Officer
Lagos, Lagos

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About Folakemi Oyedokun:

I am multi-faceted, efficient, reliable customer service and administrative personnel with 3 years of working experience and excellent track record in coordination, management planning and marketing in supporting executives, sales personnel and clients to improve business operations and enhance productivity.

Experience

  • Answer and process communication channels, including email, phone, and physical mail.
  • Educate clients on product knowledge and services.
  • Raise payment receipt, debit receipt and document all transaction in a file.
  • Relate with accounting department to help make payments, process incoming invoices, and verify receipts.
  • Compile and retrieve orders from customers and also get their feedbacks.
  • Relate and negotiate with external work-related vendors and service providers.
  • Help clients with complaints and questions via phone calls, emails, or in-person.
  • Building and maintaining long-lasting business relationships with clients.

Education

M.Sc. Business Administration (Operation research)- in view

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