Emmanuel Ishaya

A sales enthusiast who has over the years become a highly driven professional with built-up experience in Customer Relationship Management and  communications. Highly skilled in Marketing and Management to  enable customer acquisition and  meet organizational targets.   

A Relationship Manager with over 2 years’ experience in Business Banking, Marketing and Onboarding of Customers to ensure portfolio growth and profitability.   

January 2020- Till date                     Union Bank of Nigeria   

(Business Banking Relationship Manager)  

Outline 

Working with the Sales Team with a primary focus of Managing customer- Bank Relationship and foster customer acquisition by strategic marketing.

Key Responsibilities 

• Introduce and onboard new relationships to the bank strategic marketing and networking.
• Improve existing customers with the bank by high level effectiveness and display of customer centric values.
• Engage customers and clients to ascertain financial/business needs and ensure maximum value realization across value chain.
• Grow Financial portfolio by mobilization of Deposits and creation of Risk Assets 
• Trained and created awareness to team members on industry best practices and innovative problem solving.
• General administrative duties- Organized meetings, took minutes, responded to enquiries, conducted surveys, and trained staff. 

Career Summary 

June 2016-November 2016              Kaduna State Planning and Development Company  

                                                                                  (Intern)  

Key Responsibilities     

•    Cataloging and Documentation of various legal agreements,  and clients dossiers.

• facilitate the collection of client ground rent.
• Supervise team members on the site planning

• B.Tech Geography (Remote Sensing)-  Federal University of Tech Minna-    2012  -        2017