Emeric GBOVI

I'm a highly qualified professional in communication, negotiation and sales, specializing in telephone canvassing, prospecting and global customer relations. Bilingual in French and English, I use these talents to communicate with both French and English speakers, and provide prospecting services. In-depth knowledge of marketing, sales and strategic operational management, with a passion for helping business leaders utilize cutting-edge sales strategies and marketing opportunities. Strong work ethic with the ability to work both independently and with diverse teams, utilizing exceptional leadership, training and coaching talents

Web Consultant, Anugo Média Bénin SAS, March 26, 2023 - June 18, 2023, Cotonou, Benin

Search for qualified customer contacts in Quebec and Montreal

Making and receiving calls

Telephone prospecting

Proposal and sale of web services to entrepreneurs and SMEs.

Follow-up and follow-up

Teleoperator, Vocaltel Benin SARL February 1st, 2021 - May 26, 2022, Cotonou, Benin

Succesfull management of call transmission and reception

Implementation of teleprospecting services

Indentify sales pools to increase marketing reach and achieve profitable sales

Business Developer, H&C Benin, July 1, 2020 - January 15, 2021, Cotonou,

Prospecting and approaching customers

Proposal and sale of training packages on various themes and areas of activity

Customer follow-up and follow-up

Coaching and training

Junior Call Center Representative, Interstis Benin SARL, 08 April 2019 - 23 April 2020, Cotonou, 2019

Provide exceptional customer service and sales expertise to a diverse customer base, ensuring appropriate follow-up to secure long-term customers.

Establish competitive sales records through the use of data-driven marketing and sales techniques.

Writing daily performance reports with great attention to detail and accurate sales figures.

Call center representative, Osspo Services, September 19 to December 22, 2018, Cotonou, Benin

Successful management of call transmission and reception

Implementation of teleprospecting services

Identification of highly specialized sales pools to increase marketing reach and sales profitability

Bachelor's degree in medical imaging and radiobiology, École polytechnique d'Abomey-Calavi, University of Abomey- Calavi, Benin, 2014- 2018

➢ First prize in the Parlement francophone de la jeunesse public speaking competition

Secondary Degree, High School of Danto, Porto-Novo, Benin, 2014- 2018

National First Aid Certificate, Benin Red Cross, Abomey-Calavi local committee, 2011