dickson bamson

Perceptive Business Analyst with 5+ years of driving successful business processes for multiple diversified companies. Dedicated to maximizing the impact of key performance metrics to enhance and expand business operations and known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability. Dedicated individual versed in cutting-edge business analysis techniques and committed proponent of applying novel approaches to traditional analytical tasks. Ready to leverage wide-ranging skills to design innovative business analysis procedures for companies' unique operational needs.
Also an expert at requirements gathering and documentation via the best practices of elicitation techniques, bridging the gap effortlessly between the business and its technological requirements and by extension justifying the business case.

IT Business Analyst - March 2022 - Present

Fintab - London, UK (Remote)

• Elicit detailed and complete requirements towards the development of an invoice management and financing solution as well as a learning management solution which resulted in 40% increase in turnover.
• Facilitate group interviews and brainstorming sessions to generate solution options for projects and initiatives.
• Develop user stories and To-Be process flows to support the designs and development of solutions.
• Oversee and motivate project teams in order to foster collaboration and keep everyone on track and productive.
• Used agile methodology to reduce cycle time and meet target margins.
• Document specifications for business intelligence or information technology reports and dashboards.
• Capture, aggregate and transform current business intelligence and trend data to support recommendations for action.
• Identify gaps between current and future state while outlining the required strategies to achieve the desired future state – Gap analysis & Change strategy.

Key Achievements

• Development and implementation of an invoice management and financing solution using the software as a service business model.
• Development of a custom accounting software solution for small businesses

Business Analyst - January 2023 - May 2023

Advantage Solutions – United States

• Stakeholder Management: Worked with cross-functional teams (Product & Tech, Business, Customers, Subject matter experts, product owner etc) to align on business objectives and help in long-term & short-term strategy formulation.
• Converted roadmap features into smaller user stories and acceptance criteria.
• Created tickets for work items on Azure devops.
• Write clear and well-structured business requirements and documents.
• Gather requirements, as well as define scope and context.
• Communicate and validate requirements with relevant stakeholders.
• Create a high-level priority document while validating necessary data points necessary for building retailer project management system.

Business Intelligence Analyst - July 2021 - February 2022

Quantum Analytics – Lagos, Nigeria

• Manipulated data in various database management systems, requiring regular updates.
• Provided reports/dashboards for actionable decision making.
• Identified, analyzed, and interpreted trends or patterns in complex data sets that could impact business strategies, using various business intelligence tools.
• Distilled complex data into straightforward visualizations.

Business Analyst - February 2017 – February 2021

Parliamentary Hill Estates and Properties – Abuja, FCT

• Facilitated requirements management activities to manage project scope through effective stakeholder collaboration and achieved 95% project success rate with limited scope creep of 5%.
• Managed User Acceptance Testing (UAT) planning & execution to assess implemented solutions and validate results against business requirements.
• Translated high-level requirements/features into clear user stories and defined appropriate acceptance criteria in partnership with development teams.
• Modelled over 50 business processes (“as-is” and “to-be”) to holistically examine business flow and identify improvement opportunities.
• Led a process improvement initiative that resulted in 50% increase in customer satisfaction index.
• Collaborated with business partners to analyze and identify all value and non-valued added activities during a business process improvement project.
• Maintained library of model documents, templates and other reusable knowledge assets.
• Maintained strong working knowledge of ERP, CRM and business intelligence tools and operationalfeatures.

Key Achievements

• Successful deployment of 13+ security solutions for all existing estates resulting in ~30% increase in sales revenue
• Developed a comprehensive reporting system (reports & dashboards) to facilitate predictive analysis and decision making

Master of Science (MSc): International Business Management

University of Gloucestershire - United Kingdom