Dare Oladehinde

Good day,

My name is Dare Oladehinde. I am a graduate of Tansian University where I earned my Bachelor of Science in Business Administration and my master's degree in human resources management at the Ajayi Crowther University, Oyo State, Nigeria. 

I am currently an employee of Fidelity bank plc, where I have been groomed and nurtured both in Operations and Human Resources Management. I am sure with the 8 years plus work experience I have earned which includes but not limited to attentiveness, ability to learn and work with team, communication skills, leadership skills, interpersonal skills, presentation skills etc. will be used as an added advantage to contribute significantly to the existing growth of the organization and department if my application is considered.

Please see my Curriculum Vitae for more details of my professional experience.

Thank you

FIDELITY BANK 2014 STILL DATE

STAFF ENGAGEMENT UNIT 2021 STILL DATE

• To liaise with all categories of staff of the bank to resolve issues such as. 
•  Logging of failed leave on the portal 
•  Payment of wedding anniversary allowance, staff salary etc ✓ Refund of fees to staff on their successful/completion of professional exams 
•  Profiling of onboarded staff on the system through XCEED GLOBAL App Monthly/Quarterly/Half year & Annual reports. 
•  HR Shared Services Directorate Report 
•  Schedule of New Hires 
•  Schedule of Exited Staff (with mode of exit) 
•  Schedule of Active Staff 
•  Staff Attrition Report 
•  Schedule of Senior Staff (Manager – General Manager) & Executive Directors
•  Schedule of Top Management 
•  Staff Schedule by Gender 
•  Staff Schedule by Age 
•  Female Senior Staff Information 

VENDOR AND AGENCY BANKING UNIT 

• Onboarding of outsource staff. 
•  Liaising with outsourcing Vendors 
•  Redeployment of onboarded staff to their respective branches/units of duties. 
•  Interview of outsourcing staff 
•  Monitoring of intern staff tenor expiration on the portal. 
•  Removal of separated staff on the portal. 
•  Staff Attrition Report. 
•  Movement of staff rights on relief duty or redeployment on the portal.

BACK-END SUPPORT (Branch Coordination Unit) 2018-2021 

• Provide support to Branches.
• Liaise with Customer Address Verification Vendors to ensure prompt service delivery. 
• Monthly reports and payment reconciliation 
• Provide support to the branches and head office groups in running their teams to deliver quality service to both internal. and external customers ✓ Spooling of Reports for branches. 
• Confirmation of tickets (e-mail, phone call and on airline portals) bank wide 
• Rendition of regular (weekly, monthly etc.) management reports etc. 
• Monthly rendition of counterfeit note to CBN. 
• BVN Modifier ✓ Redeployment of Staff (Operations only) 
• Transaction Service Division Head (TSDH) monthly update (Bank wide) 
• CBN Mandate Signatories Review 
• Develop and maintain cost and budget control systems to ensure Bank’s cost is within budget limit. 
• Recommend periodically to the Head, Branch Coordination, Possible staff rotations/movements within the Region.

BACK-END SUPPORT (Cost Management Unit) 2017-2018 

• To ensure groups/units and branches are in compliance with bank’s policies and regulations. 
• Monitor the income and expenses vs budget, track the variances, recommend corrective actions and follow up on remedial actions to ensure the adherence to the budget and to support the effective monitoring of performance within the budget. 
• Seeking approval from appropriate authorities in line with bank’s policy for acquisition of assets and services by the bank. 
• To review the procurement activities and advice on alternate cost 
• Convening and coordinating the bank’s tender committee meetings

CASH/TELLER/ ATM CUSTODIANSHIP 2014-2017 

• Payment of withdrawals to customers 
• Depositing of cash into customers’ account 
• General sorting of cash. 
• Diagnose ATM and troubleshoot problems, restoring machines to peak. performance 
• Timely cash counts and loading 
• Check dispense error and assign to the necessary team for follow up for effective customer satisfaction. 
• Ensured that all machines are paying to customers at all time in order to meet the 24 hours service requirement of the bank.

• Ajayi Crowther University MBA, Human Resources Management, 2022.
• Tansian University BSc (Hons) Business Administration 2018
• Lagos State Polytechnic HND Business Administration & Management2016.
• Lagos State Polytechnic Ordinary National Diploma Business Administration 2011