beBee background
Home
>
Professionals
>
Customer Service / Support
>
Lagos
Dannielle Martins

Dannielle Martins

Customer support representative
Lagos, Lagos
(0)

Social


About Dannielle Martins:

3+ years in customer support

Experience

Customer Support Representative Admoni
27b Ezekueze Close, Lekki 1, Lagos January2020 - July2022
•Interacting With Customers Variety of channels such asphone , email, andsocialmedia,and ensure that all valid customer concerns are being dealt with immediately.
• Troubleshooting and escalating systemic issues to the next level of support through CRM software such as Slack and Hubspot, also by providing appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keeping records of customer interactions, process customer accounts and file documents with software applications such as Microsoft Excel, Google Docs, Sheets and Microsoft Word.
• Data extraction and analysis of the customer metrics.

Education

University of Nigeria 

Political Science

2014-2019

Professionals in the same Customer Service / Support sector as Dannielle Martins

Professionals from different sectors near Lagos, Lagos

Jobs near Lagos, Lagos

  • Mojec International Limited

    Regional Sales Manager

    Found in: beBee S2 NG - 2 days ago


    Mojec International Limited Lagos, Nigeria Full time

    ABOUT THE COMPANY · MOJEC Retail · A must-visit destination for local and foreign shoppers right in the middle of Lagos' most prestigious address. · JOB SUMMARY · Reference No.: 001 RequirementsHND or BSC graduate in any disciplineMinimum of 10 years works experienceKnowledge of ...

  • VerifyMe

    Quality Assurance Officer

    Found in: beBee S2 NG - 5 days ago


    VerifyMe Lagos, Nigeria Full time

    The quality assurance officer will report directly to the Quality Assurance Manger Verification services, or his/her designee. · The quality assurance officer is responsible for approving all verification from addresses to guarantor and employment verification awaiting approval, ...

  • Sambus Geospatial Nig Ltd

    Finance/Operation NYSC Intern

    Found in: Trabajos diarios NG C2 - 6 days ago


    Sambus Geospatial Nig Ltd Victoria Island, Nigeria

    Role Summary · The Finance and Operation Intern will assist the Finance and Operations team in carrying out the department's daily operational activities. As the finance intern of the department, He /She will be supporting the team in ensuring that; Petty cash reconciliations are ...