Chrystabel Kelvin-ojieh

Self-motivated professional offering extensive years of experience in delivering excellent customer service through a positive attitude and great listening skills. Creative and result oriented, excellent administrative skills with  a proven track record of constantly meeting and exceeding my targets. Now Seeking a full time role where my skills will be utilised and further developed.

Provided exceptional support to managers and co-workers, hence increased the overall efficiency by 30%. Coordinated team events at the best yet economical locations, saved expenses by 40% consequently. Trained 15 newly hired staff members over the past 2 years on support roles as part of their induction program.
• Ensure the office is well-maintained, organised and hazard-free. Handles basic office duties such as answering and routing phones, responding to emails, maintaining employee, financial and clients records and data entering and reporting.
• Support employees by facilitating interdepartmental communication interactions between internal and external parties.
• Train workers in job duties, safety procedures and company policies. Requisition supplies and materials
• Scheduled travel arrangements, sign packages and respond to emails. Provide correct and relevant information to customers over the phone and resolves administrative problems by coordinating, preparation of reports, analysing data, and identifying solutions.
• Carrying out printing and photocopying of documents when needed. Greeting and directing visitors to the appropriate parties
• Establish work schedules and procedures and co-ordinate activities with other work units or departments. Prepare and submit progress and other reports
 

MSc Energy and Environmental Management

Glasgow Caledonian University

Scotland

Customer service Advisor

Capex engineering ltd

5 years

Sales/customer service representative

Scottish power(Direct debit)

1 year