Chidinma Ogbuji

• I am ambitious and driven which makes me set my goals , not comfortable with settlong always looking for an opportunity to do better and achieve greatness .
•  I am always passionate about my work because I love whatever I put my mind into . I have a steady source of motivation that drives me to do best and learn new skills .
• I am highly organized when it comes to creating a logical filling method..
• I am a people person in the sense that I love meeting new people. I can always find common ground with strangers and I like making peopl comfortable in my presence. 
   

Trident Microfinance Bank, Central Area, Abuja- Customer Service Officer/Teller

June 2022-Till Date

1. Managed variety of customer’s service calls and administrative tasks to resolve customer issues quickly and efficiently.
2. Capture new accounts for customers.
3. Promote bank product and services.
4. build customers relationship
5. Maintain customer database and update periodically.
6. Ensure best practices in tendency services to customers.
7. Facilitated the automation of internal processes and work flows, such as posting of Loans.
8. Control of cash Withdrawals and Deposits.

National Lotery Regulatory Commission jabi, Abuja (Place of Primary Assignment, NYSC)- Personal Assistant

May 2021- April 2022

1. Provided multifaceted services to career professionals by running errands, managing mails, scheduling appointments, handling the inward and outward files.
2. Carrying out routine administrative duties.

Velox Studio Limited, Anambra State- Cashier

February 2020- November 2020

1. Issue receipts , refund , credits or change to customers. receive payment by cash , cheque, etc
2. Greet Customers entering establishments.
3. Assist customers by providing information and resolving their complaints
4. answer customers questions and provide information on procedures and policies

God is great savings and loans limited, Anambra State- Customer Service 

August 2015-September 2016

1. Managed variety of customer service calls and administrative tasks to resolve customer issues quickly and efficiently.
2. Maintained and made adjustments to customer accounts.

Kept meticulous and secure records of sensitive financial and personal information.

• National Association of Microfianace Bank (Certificate of Participation of Anti Money Laundering) April 2023
• Chukwuemeka Odumegwu Ojukwu University Igbariam, Anambra State- Bachelor of Science in Economics (B.sc)September 2016 – February 2021
• Carol Standard Convent, Ichi Nnewi, Anambra State- West African Examination Council (WAEC) September 2010 – July 2015  . National Examination Council (NECO)
• Rock Foundation Nursery and Primary School  Onitsha,  Anambra State – First School Leaving Certificate. September 2004-August 2010