Ayomide Tijani

With my one year of experience in customer service, combined with my email marketing and data analysis skills, I am confident in my ability to excel in this position and contribute to the continued success of any esteemed organization.

Throughout my professional journey, I have consistently demonstrated a genuine passion for providing exceptional customer experiences. I firmly believe that every customer interaction is an opportunity to build trust, resolve issues, and create lasting relationships. By leveraging my strong interpersonal and communication skills, I have consistently received positive feedback and maintained a high level of customer satisfaction.

My ability to effectively utilize email marketing and data analysis has given me insight into how to enhance customer engagement and drive business growth with the skills necessary to extract valuable information from customer feedback, surveys, and performance metrics which helps targeted marketing campaigns that not only attract new customers but also retain existing ones.

In addition to my technical skills, I possess a strong work ethic, adaptability, and a natural ability to remain calm under pressure. These qualities have enabled me to handle challenging customer situations with composure, empathy, and a problem-solving mindset. I thrive in fast-paced environments and pride myself on my ability to efficiently multitask, prioritize responsibilities, and meet deadlines without compromising quality.

SALES REPRESENTATIVE: NEW HORIZONS SYSTEM SOLUTIONS, IKEJA, LAGOS STATE. AUGUST 2022 – PRESENT.  

 Responsibilities:  

• Provided excellent customer service to clients by addressing inquiries and  resolving issues. 

• Utilized strong communication and interpersonal skills to interact with customers and provide exceptional customer service. 

• Collaborated with other teams to ensure timely and effective resolution of customer  issues. 

• Provide knowledge of products inside and out to be able to sell to customers  effectively and identify the customer's needs. 

Bachelor Of Science in Computer Science, Federal University of Agriculture, 2016- 2021.