Augustina Chiawa

Friendly and professional customer service Representative with extensive experience resolving escalated customer complaints, and ensuring positive customer experience Strong interpersonal and communication skills with a focus on building lasting customer relationships. Skilled in navigating CRM systems and committed to maintaining high service standards in fast-paced environments.Key highlights of my qualifications include Customer satisfaction problem solving,Team collaboration,​I am confident in my skills in communication, problem-solving, and customer relationship.

Experienced customer service representative with a proven track record of delivering high-quality service in fast-paced environments. Skilled in managing customer relationships, handling escalated issues, and consistently meeting or exceeding performance targets

Bachelor's degree in Political science From Enugu state university Nigeria with an average GPA.Completed online courses in the latest customer service trends and technologies, staying informed about evolving industry standards.