Amaka Odikpo

Customer oriented professional with 15 years of progressive experience bridging the gap between customer wants and needs with organizational goals, strategies, products, and services. Confident in my ability to preempt, understand and provide client needs excellently through data and customer interactions. Also, to train competent and upstanding staff to meet and exceed KPIs as well as evaluate performance metrics and grow provide success initiatives. Track record of 99% customer satisfaction delivery via customer interactions, feedback processing, staff education, growth, retention, and career progression. Committed to team development, life-long learning, contributing to team and organizational success.

I am a BSC. General psychology graduate from the University of Ghana, Accra.