Ajayi Emmanuel

I am a solution-driven network operations engineer with extensive skills knowledge in network monitoring, maintenance, and operations. I have a deep 
understanding of troubleshooting, network monitoring (Fiber and Radio), network maintenance and service, customer/client management, and accurately 
documenting incidents (downtimes/outages, packet losses, intermittencies, and instabilities). I am also experienced in generating availability reports for client’s 
billing invoices. I am highly organized and have the ability to multitask, handle multiple volumes of simultaneous projects with complete accuracy and 
professionalism. I am passionate about delivering excellent results and providing courteous user interaction with proficiency. I am always looking for ways to devise 
precise and timesaving means to ensure effective system operations. I am recognized for displaying current technical knowledge and insight.

21st Century Technologies  (December 2022 - Present) 
Data Centre/Network Engineer 
• Network monitoring 
• Network maintenance and servicing of all clients within the metropolis and upstream. 
• Customer/Client relations 
• Accurately documenting incidents (downtimes/outages, Packet losses, intermittencies, and instabilities) 
• Generating availability report for client’s billing invoice. 
• Analysing incidents and providing preventive or corrective maintenance. 
• Data center monitoring and management. 
• Switch routing and configuring. 
• VIOP lines monitoring 

Phase3telecoms  (April 2021 – October 2022 )
Network Operations Engineer 
• Network monitoring (Fiber and Radio) 
• Network maintenance and servicing of all clients within the metropolis and upstream. 
• Customer/Client relations 
• Accurately documenting incidents (downtimes/outages, Packet losses, intermittencies, and instabilities) 
• Generating availability report for client’s billing invoice. 
• Analysing incidents and providing preventive or corrective maintenance. 

Bachelor of Science, Electronic and Computer Engineering (Second Class Upper Division) 2012 – 2016 Lagos State University, Ojo, Lagos State.