AIDELOKHAI AKALAKINI

I am a skilled human resource and administration professional with over a decade years of experience. My expertise cuts across the Human Resources value chain. I am capable and competent in managing HROperations, recruitment, Performance Management, Compensation and Benefits, PayrollManagement, Learning and Development, EmployeeEngagement, Performance Management, labor law, diversityissues, office administration, Human Resources Business Partnering, and needs of an organization through excellent thought leadership and effective delivery.Experience in providing timely and up-to-date HR advice to both managers and employees as well as providing complex analytical supportfor cross-functional strategic and transformational projects whilst simultaneously ensuring both the employer’s and employees’ interestsare best represented.

GROUP HEAD, HUMAN RESOURCES                                                                 JANUARY2023– PRESENT 

KEYSTYLE GROUP OF COMPANIES

• Overseeing the human resources and administration functions of the organization and ensuring overall efficient and effective operations to strengthen business performance and support the attainment of corporate goals.
• Delivering performance management programs that drives a high performance culture and ensuring the effective selection & recruitment 
• Forecasting people requirements to support business strategic objectives, which includes succession planning and leadership development and mentor direct reports and provide coaching to help them
• Addressing compensation and benefits objectives to market competitiveness and consistency with company financial performance.
• Implementing the HumanResources Strategy and Operational activities for the organization.
• Directing, researching, developing and implementing HR policies.
• Ensuring effective ownership and implementation on HR matters including but not limited to learning and development, advertisement, selection, and recruitment of staff, updating staff manning gap plan, and manpower planning.
• Interpreting and explaining human resources policies, procedures, laws, standards, and regulations.
• Ensuring that necessary employment termination paperwork is completed.
• Developing and implementing recruiting strategies to meet current and anticipated staffing needs.
• Addressing employee relations issues, such as harassment allegations, work complaints, or other employeeconcerns.
• Handling labour relations to maintain open communication with the union / legal representatives to secure an undisrupted collective bargaining.
• Overseeing leave management, this includes maintaining an annual leavecalendar for leave projections, outstanding leave days, payment of leave allowances
• Ensuring that all the personnelis always issuedKPI/KPAs, Performance Targets,and Personal Development Plans at different Strategic Business Units.
• Participating in the Preparation of the Annual HR Budget and Budgetanalysis.
• Supporting current and future businessneeds through the development, engagement, motivation, and preservation of Human Capital.

HUMAN RESOURCES GENERALIST                                                            JULY 2015 – DECEMBER 2022

TRUSTFUND PENSIONS LIMITED (TALENT ACQUISITION AND MANAGEMENT)

• Identified potential candidates, vet them, and then presented suitable candidates to the hiring manager. 
• Conducted preliminary research to determine if there is a sufficient number of qualified candidates.
• Reviewed resumes, reference checks, and perform background checks.
• Evaluated the efficiency of recruitment channels, managed advertisement budgets, developed strong employer brand identities, and monitor compliance initiatives.
• Maintained an understanding of the dynamics of the current industry practices with their evolving technologies landscape to inform future strategy development.
• Mentored team on new roles and expected performance within those new roles. 
• Performed exit interviews to understand the cause of employee discontentment and thereafter exit from the organization.

TRUSTFUND PENSIONS LIMITED (PERFORMANCE MANAGEMENT)

• Developed clear job descriptions and employee performance plans which includes the key result areas (KRA') and performance indicators.
• Selected of right set of people by implementing an appropriate selection process.
• Negotiated requirements and performance standards for measuring the outcome and overall productivity against the predefined benchmarks.
• Provided continuous coaching and feedback during the period of delivery of performance.
• Identified the training and development needs by measuring the outcomes achieved against the set standards and implemented effective development programs for improvement.
• Held quarterly performance development discussions and evaluating employee performance on the basis of performance plans.
• Designed effective compensation and reward systems for recognizing those employees who excel in their jobs by achieving the set standards in accordance with the performance plans or rather exceed the performance benchmarks.
• Provided promotional/career development support and guidance to the employees.      

  TRUSTFUND PENSIONS LIMITED (EMPLOYEERELATIONS)

• Stayed current with employee relations trends, regulations and legal requirements
• Manage employeesrequest primarily as internalcustomers of the organization.
• Organized HealthTalk and Sensitization Seminars on a Quarterlybasis for employees. 
• Coordinated medical checkup for all employees annually.
• Developed Leave Roaster for employees with the support of Managers.
• Ensured that employees go on their planned vacation and all grants paid.
• Coordinated and ensured that employees enjoy all packagesattached to their vacation.
• Coordinated employee welfare package with requiredaccuracy.
• Ensure employees gets 100% maximum Healthcare services from the Health Maintenance Organization under the Private Health Insurance Scheme.
• Promptly resolvedcomplaints from employeeson all official matters.
• Fostered conflictresolution between employees and management to bringboth parties to a win-win situation as at when due.
• Ensured a Healthy Relationships among employees.
• Ensured that employees enjoy100% of other Robust WelfarePackages to motivate and assist them.
• Conducted EmployeeSatisfaction survey on a bi-annual basis.
• Sustained a Healthy and safe environment for all employees (Safety).
• Created a fun-filled, positive and vibrant workingenvironment.
• Preparation of comprehensive and detailed monthlyreport to Management

  TRUSTFUND PENSIONS LIMITED (COMPENSATION AND BENEFITS)

• Promptly paid employee salary on or before the 25th of every month with the required accuracy.
• Promptly paid employees allowances as at when due with adequate verification before payment.
• Promptly paid exited employees terminal benefits, with required accuracy not more than two weeks of exit.
• Promptly paid all statutory deductions namely Pensions/ PAYE/NHF/Employee Compensation, ITF on or before the 25th of every month with the required accuracy.
• Promptly paid premium of group life assurance and fidelity insurance.
• Conducted employee survey on salary payment/structure etc.
• Effected prompt approval changes to compensation and benefits in the Organization.
• Helped in the preparation of government filings, plan audits, or other tax-reporting requirements regularly
• Ensured compliance with Data Privacy and Protection Guidelines regularly.
• Continuously reviewed of employees Tax Portfolio.
• Encouraged employees to participate in Voluntary Contribution and ensure the monthly deduction from employee’s salary.
• Ensured the deduction of Employees Welfare Contribution from employee salary.
• Prepared and processed employees loan (personal & car) requests.
• Prepared and presented monthly report to the Head, Human Resources & Administration.

    TRUSTFUND PENSIONS LIMITED (ADMINISTRATION)

• Strategically managed administrative activities within the budget with an over 65% ROI. 
• Designed and developed Human Resource and Administrative activities that lead to high ROI over the years.
• Maintained and coordinated compliance with regulatory bodies as regards negotiation and payment of legal fees, agency fees and internalrevenue fees in stateswhere our business offices were located nationwide.
• Reviewed and deployed cost measures templatethat helped to drastically reducethe cost of administrative activities in 2021.
• Nurtured a positive working environment that helped project the corporate brand in line with international best practices and standard.
• Managed operational processes by following productivity, quality, and customer-service standards; resolving operational problems, and identifying work process improvements.
• Rendered oversight functions on implementation administrative functions and procedures in line with best practices. 
• Established continuous performance, quality improvement effort, monitoring and reporting system.
• Guaranteed that there are no downtimes as regards the provision of administrative services to all Business Locations nationwide.
• Maintained the relationship and coordination of service level agreement with property owner where our Business Offices are situated and ensure prompt payment of the same.

HUMAN RESOURCES AND PROJECT ADMINISTRATIVE OFFICER     JANUARY 2013 – DECEMBER 2014

FINCON ENGINEERING NIGERIA LIMITED

• Successfully delivered the Ericson, Huawei and Direct-on-PC projectsaccording to scopeand budget.

• Recruitment of employees for new contracts within Nigeria and West Africa.
• Maintained a skills bank for potential employees relevant to projects across Nigeria and West Africa. 
• Analysis of revenue opportunities within projects
• Supported security risk assessments and supported the development of appropriate security plans in a complex and fast changing environment relating to logistics and procurement.
• Interfaced with project sponsors to review milestones and that the project is in line with the scope
• Maintained personal records pertaining to salary, bonuses and leave records, project records, filing, kept control and all expenses record as it relates to projects.
• Prepared presentation reports on the milestone of the project using PowerPoint slide and also performed a variety of administrative duties (e.g. meeting organization, reservations, office supply and equipment orders, etc.), including preparing and/or processing administrative requests/ using Microsoft word and excel.
• Assisted in the plan and arrangement of logistics for workshop activities/events including negotiation with hotel for venue, participant’s travel arrangements, and other project meetings arrangements.
• Maintained a skills bank for potential Ad hoc employees relevant to projects across Nigeria and West Africa.

CARD OFFICER                                                                                   NOVEMBER 2011– DECEMBER 2012

SKYE BANK PLC (now POLARIS BANK)

• Grew portfolioprofitability through the utilization of available multi-channel delivery strategies, such as activelymanaging customer migration onto electronic bankingchannels.
• Sustained a digital channel utilization ratio of 3:1 with a specific focus on Cards, Mobile and Web. Achieved 70% on the registration of customers on Skye mobile.
• Provided personalized services to customers, cross selling products to existing business customers and prospects and made referrals to branches and other lines ofbusiness as appropriate.
•       Maintained relationships with clients by providing support,information, and guidance; researching and recommending new opportunities; recommending profit and serviceimprovements.
• Established professional and collaborative workingrelationships with companyassociates and externalparties.
• Resolved customer disputesand Card related issues.
• Prepared reports by collecting, analyzing, and summarizing information.
• Responded promptly to customer queries to increase overall satisfaction.

PROFESSIONAL CERTIFICATE

• Human Resources Practitioners License (HRPL) – Chartered Instituteof Personnel Management of Nigeria
• Associate Member (ACIPM) - CharteredInstitute of Personnel Management of Nigeria (CIPM)                                                                                                                          
• Associate Member (ACA) - Institute of Chartered Accountants of Nigeria (ICAN)

EDUCATION

• Human Physiology (B.Sc.): Second Class Upper (3.55 CGPA) - Ambrose Alli University
• Senior School Certificate Examination (SSCE) -University of Benin Demonstration Secondary School(UDSS)