Adigwe Glory Ugochukwu

EMPLOYMENT SERVICES

I offer services and some of my experience include as outlined below. Developed and monitored end-to-end sales workflow and measured performance and timeliness of each stage involved with the use of dynamic dashboards and tabs. This ensured the company objective of a 95% order fulfillment rate, which improved the customer satisfaction rate by 8%.

• Worked together with the Finance department to build and maintain reports that tracked and identified loopholes in the collection of trade receivables of customers which have significant negative futureimpacts on the organization leadingto an increase in collections of more than ₦20 million in less than two months.

Maintained and improved demand and supply planning models for more than 3 brands and 1000 products factoring in the different attributesand shelf life of each product, lead times of each partner, and historical sales of each product which reduced expiries by 10% and reduced the instance of stock out to less than 5 a month.

• Maintained and improved demand and supply planning models for more than 3 brands and 1000 products factoring in the different attributesand shelf life of each product, lead times of each partner, and historical sales of each product which reduced expiries by 10% and reduced the instance of stock out to less than 5 a month.
• Designed and developed robustsales performance analysisand reports manipulating more than 100,000rows of data, for more than 30 salespersons and 5000 customers across the nation, providing actionable insights on the best and worst performing salesperson, fast- and slow-moving products, and top and least performing customers.

• Assisted in the acquisition and organization of supplies and tools needed for the set-up of training programs set up by the organization for its customercompanies ensuring full delivery of contracts and projects.
• Delivered criticalsupport to management in all areasof the general administration by maintaining records with the use of MS Office tools ensuring proper documentation.