Abraham Victoria

I'm accounting graduate from kogi state university. I have passion in administration. I currently work at a financial technology company as a customer service representative and I'm very good at what I do.

Esetech Global Services, FCT. Abuja     May 2021-Till Date 
Customer Service Representative 
Communicating with customers through various channels.
Acknowledging and resolving customers complains.
Responding promptly to customers inquiries.
Answering customers questions about company’s services.
Processing customers transactions. 
Keeping records of customers interaction, processing customers account and filing documents.
Ensuring customers satisfaction and providing professional customers supports.
Building sustainable relationship and trust with customers through open and interactive communication.

EDUCATIONAL QUALIFICATION
Kogi State University, Ayingba, Kogi State

2014-2018
B.Sc. Accounting